The purpose of this page is to inform its users regarding the policies of the application with the collection, use, and disclosure of personal information of those that decide to use our application. You are agreeing to the collection and use of information stated in this policy if you choose to use the application.
The FNU FYE (First Year Experience) app is designed and developed by the Fiji National University specifically for its students (only) and is provided as a free application to help improve their experiences at the University. We strictly adhere to the privacy policies of the University regarding student data under the supervision of the ICT (Informatation and Communication Technologies) department and other relevant sections.
Information Collection and Use
The following lists the information we collect and how we use them:
- Profile image (optional): You can choose to set an images for your profile. The images you choose to upload are stored on our servers to serve them on request.
- User generated content (optional): Your tasks and schedule specified on the timetable are stored securely on our servers to provide syncing across devices for your account. Your questions and responses on the Q&A section will also be kept on our servers in order to serve content for the Q&A feature.
- Analytics: We collect our users' app usage information in order to improve your experience and prevent crashes when using the application. These analytics data is collected by a 3rd party that aggregates and presents a way to handle crashes, bugs, and useful insights about our users' interactions with the app. The following lists the privacy policies of the 3rd party services use for analytics.
Note that we do not collect other personal information from you through the use of the app. We utilise only the essential information that we need from the University database, and do not send any personal information to 3rd party services.
User Accounts
There is no registration process in the app - the only users that will be able to login are students and few other members of the Fiji National University who will be given access to login to the app via their University accounts once the semester begins.
Log Data
In the case of an error in the app, we collect data and information on your phone called the error log. This log may include information such as your device type, device name, operating system version, app version, the configuration of the app when utilising our Service, and the time and date of your use of the Service.
Service Providers
We use services provided by Google, Apple, Firebase, and Sentry to:
- facilitate the distribution of our app;
- relay messages to our users via cloud messaging;
- assist us in analysing how our service is used
- assist us in detecting app crashes;
Security
We strive to to protect your information through best security practices. We do not log or transfer any part of our users' sensitive information such as passwords to 3rd parties, and use secure network channels to transmit data between the app and the servers.
Changes to the Privacy Policy
We may update our Privacy Policy from time to time. We will notify our users if there is an important update.
Contact Us
If you have any questions or suggestions about our Privacy Policy, do not hesitate to contact us at clte@fnu.ac.fj